1. Introduction

Welcome to www.padeltrips4u.com (“we”, “our”, “us”).

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains what personal data we collect, how we use it, your rights under UK data protection law, and how you can contact us.

This policy applies to the website: www.padeltrips4u.com

  1. Who We Are

The data controller responsible for this website is:

Business Name: Padeltrips4u Ltd
Registered Address: 20-22 Wenlock Road, London, N1 7GU
Email:
padeltrips4u@gmail.com
Company Registration Number: 15453352

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.

  1. What Information We Collect

Depending on how you use our website, we may collect:

Information You Provide

When you contact us via our contact form, email or telephone, we may collect:

  • Your name
  • Email address
  • Telephone number (if provided)
  • Organisation (if provided)
  • The content of your enquiry
  • Any other information you choose to provide

You should not send sensitive personal information unless we specifically request it.

Information Collected Automatically

When you visit our website, we may collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

This information helps us improve our website and understand how visitors use it.

  1. How We Use Your Personal Information

We use your information to:

  • Respond to your enquiries
  • Provide information you have requested
  • Improve our website and services
  • Monitor website performance
  • Maintain website security
  • Comply with legal obligations

We will only use your personal information for the purposes for which it was collected unless we are legally permitted to use it for another compatible purpose.

  1. Our Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

Legitimate Interests

To:

  • Respond to enquiries
  • Improve our website
  • Maintain website security
  • Prevent fraud and misuse

Consent

Where required, we will ask for your consent before:

  • Sending marketing communications
  • Setting non-essential cookies
  • Processing information where consent is required by law

You may withdraw your consent at any time.

Legal Obligation

Where necessary to comply with legal or regulatory requirements.

  1. Contact Forms

If you contact us using our website contact form, your information is used solely for responding to your enquiry or providing the information you have requested.

Your enquiry will be sent to our email provider.

We will not sell your information nor share it with third parties without your consent.

  1. Cookies

Our website uses cookies to help it function properly and to improve your browsing experience.

Cookies may include:

  • Essential cookies required for website operation
  • Analytics cookies (where you have provided consent)
  • Preference cookies (if applicable)

You can manage your cookie preferences through our cookie banner or your browser settings.

For further information, please see our Cookie Policy.

  1. Website Analytics

We use:

Analytics Provider: Google Analytics 4

Analytics help us understand how visitors use our website.

Where required by law, analytics cookies will only be used after you have given your consent.

Analytics information is aggregated and used to improve our website.

You can withdraw your consent at any time through our cookie settings.

  1. Embedded Content

Our website may include embedded content such as YouTube videos, maps or social media feeds.

Embedded content behaves as though you visited the third-party website directly.

Those providers may:

  • collect information about you
  • use cookies
  • monitor your interaction
  • process personal data according to their own privacy policies

Please refer to the relevant provider’s privacy policy for further information.

  1. Who We Share Information With

We only share personal information where necessary.

This may include:

  • Website hosting provider
  • Email service provider
  • Website developers or IT support (where required)
  • Analytics provider
  • Professional advisers
  • Public authorities where required by law

We do not sell your personal information.

  1. International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where this occurs, they will ensure appropriate safeguards are in place in accordance with UK GDPR.

  1. Data Retention

We keep personal information only for as long as necessary.

Where we are legally required to retain information, we will do so for the required period.

  1. Security

We take appropriate technical and organisational measures to protect personal information, including:

  • SSL/HTTPS encryption
  • Secure hosting
  • Access controls
  • Software updates
  • Firewall and malware protection where appropriate

Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

  1. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (where applicable)
  • Request restriction of processing
  • Object to certain types of processing
  • Request transfer of your personal data where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

We will respond within the timescales required by law.

  1. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

  1. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any websites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

The latest version will always be available on this website, and the “Last Updated” date at the top of this policy will indicate when changes were made.

  1. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Business Name: Padeltrips4u Ltd
Registered Address: 20-22 Wenlock Road, London, N1 7GU
Email:
padeltrips4u@gmail.com
Company Registration Number: 15453352